HR system implementation for a diversified group

Bussiness Profile

One of our client is a dynamic and rapidly growing business group in India. It has offices in more than 20 countries employing more than 2000 people across diverse businesses including manufacturing, logistics, building products, infrastructure and mining.

Business Challenge

Over a period of time, the management structure had become bottom heavy with almost 80-85% managerial cadre employees belonging to the lower management level, and about 10-15% belonging to the top level. There was a noticeable gap in middle level management positions. This also led to centralization of decision making. Consequently they were unable to focus give adequate time to more long term strategic decision making. In some cases, important and independent functions were clubbed into one functional department or division. For instance, HR and Administration were clubbed into one department, or in one case Accounts was further added. Unclear job descriptions, roles and responsibilities, ad-hocism in determining the salaries and designations for employees, absence of promotional policies were the other issues which needed to be addressed.

Our Intervention

Designing and implementing systems for employee records and their timely and accurate upkeep
Identification of gaps in existing structure and proposing new hierarchical structure
Functional reclassification and creation of new operational divisions was done in consultation with the CEO, CFO
Introducing the grade system, aligning and rationalizing pay structures with Industry pay standards

Results

Rational grade structures, clear job descriptions, roles and responsibilities were put in place.
Extensive consultations and trainings/sensitization exercises at all levels, acceptance of the new systems was smooth

Impact Stories

HR system implementation for a diversified group